General Information

ACI-NA and AAAE will partner together for the second ACI-NA/AAAE Airport Customer Experience Symposium.  This will be an informative and exciting program that highlights the importance of all facets of the airport customer experience.  This symposium is designed to assist airports in delivering a superior customer service experience to all those who enter the airport.  Whether you are an airport customer experience representative, a customer service consultant, an airport director, or simply interested in airports and the customer experience, this symposium will provide the tools necessary to provide an exceptional airport customer experience.

Who Should Attend?
-Airport concessions professionals
-Airport customer service professionals
-Airport directors
-Airport operations professionals
-Airport public affairs professionals
-Marketing directors
-Passenger services professionals


For additional information, visit ACI-NA's meeting page.

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