Training & Certification

LEADERSHIP

AAAE/SCAAAE Loretta Scott, A.A.E. Accreditation/Certification Academy

The AAAE/SC Chapter AAAE Loretta Scott, A.A.E. Accreditation/Certification Academy provides an intensive review of the C.M. Body of Knowledge modules, and an opportunity to complete the C.M. exam at the end of the course. Offered as Live Classroom Training.

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AAAE/SCAAAE Loretta Scott, A.A.E. Accreditation/Certification Academy

AAAE/SWAAAE Accreditation Final Interview Workshop

This one-day workshop will teach candidates how to better prepare for the accreditation final interview and earn their A.A.E. Attendees will gain a firm understanding of what executives are looking for during these interviews.

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AAAE/SWAAAE Accreditation Final Interview Workshop

AAE Paper Writing Workshop

The purpose of the Accreditation Program writing requirement is to demonstrate to the Board of Examiners (BOE) that executive candidates can write effectively on a topic relevant and significant to airport management. Two options for completing the Accreditation program writing requirement are the Management Paper and Case Study. This workshop was developed to assist candidates with the paper writing process and help them understand what the BOE defines as a successful paper.

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AAE Paper Writing Workshop

Accredited Airport Executive (A.A.E.)

The A.A.E. designation commands respect as the gold standard among airport executives. Since 1954, AAAE has been committed to the advancement of aviation professionals by granting the A.A.E. designation to those who have demonstrated their ability to handle the responsibilities of airport management. Components of this program are offered as Offered as Self-Study, Live Virtual Training, On Demand and Live Classroom Training.

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Accredited Airport Executive (A.A.E.)

Airport 101 Virtual Training

Airport 101 is tailored to new airport professionals and incoming public officials to enhance the individual’s understanding of the aviation story, industry leaders, airport management issues, current challenges faced by industry leaders and strategies for implementing sensible strategic plans or goals. It is designed to present new airport board members or commissioners, senior and mid-level airport executives, and entry level with a substantive and thoughtful review of the airport industry. This course also gives a capstone summary of the airport management environment from A-Z. Offered as Live Virtual Training. Click Learn More for the current Training Calendar.

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Airport 101 Virtual Training

Airport Certified Employee (ACE) - Airport Finance

ACE Finance is the first comprehensive program designed for airport personnel responsible for the financial operations at commercial service and general aviation airports. Airport Finance professionals will gain a better grasp on the airport system, the intricacies of airport management and operations and the relationship to the fiscal environment to help them strategically plan, budget and allocate funds. Offered as Self-Study and Live Classroom Training.

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Airport Certified Employee (ACE) - Airport Finance

Airport Certified Employee (ACE) Airport Finance Virtual Training

The Airport Certified Employee (ACE) Finance virtual series is an overview of the study materials designed to educate and challenge airport personnel with responsibilities for the financial operations at commercial service and general aviation airports or anyone interested in a related career.

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Airport Certified Employee (ACE) Airport Finance Virtual Training

Airport Customer Service

Aviation professionals will learn tactics and techniques necessary to provide airport passengers with superior service with each and every customer interaction. This class covers servicing internal and external customers, the importance of professional image, service standards, building rapport, handling difficult customers, and stress management. It is taught through interactive activities to ensure participant engagement. Offered as Live Classroom Training.

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Airport Customer Service

Airport Management 101 Workshop

This course is tailored to enhance the individuals understanding of airport management issues, current challenges faced by industry leaders and strategies for implementing sensible strategic plans or goals. It is designed to present airport board members or commissioners and senior and mid-level airport executives the substantive and thoughtful review of the airport industry. Offered as Live Classroom Training.

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Airport Management 101 Workshop

Airport Terrorism Preparedness and Response

This course is designed for airport employees that may have security or emergency response responsibilities - whether major or minor, administrative or field - to provide them with an overview of the threats to the aviation environment and how to respond. The course covers current threats to the aviation environment, international and domestic terrorism, the psychology and ideology of terrorism, pre-incident indicators, active shooter events, and bomb threats and suicide/homicide bombers. Students will be introduced to the emergency response plan and will participate in emergency response scenarios to test their knowledge of how to respond to a variety of emergency situations through mini table-top exercises. Offered as Live Classroom Training.

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Airport Terrorism Preparedness and Response

C.M. Virtual Training

Prepare to successfully pass the multiple-choice exam and the final interview to earn your C.M. or A.A.E. designation by attending this dynamic virtual training. The training covers the most complex areas of the C.M. modules. Registrants will receive the recordings and presentations that can be watched as many times as they want. This training does not replace the Loretta Scott, A.A.E., Accreditation/Certification Academy but can be a great resource to help you prepare for the course.

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C.M. Virtual Training

Certified Member (C.M.) Program

Becoming a Certified Member (C.M.) is a great way to show employers your dedication to your airport career. The program is open to AAAE and IAAE members. Certified Member is a useful credential when seeking knowledge, upward mobility or employment within the airport management profession and for consultants who interact with airport professionals. Offered as Self-Study, Virtual Training, On Demand and Live Classroom Training.

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Certified Member (C.M.) Program

Digicast

For more than a decade, the Digicast video training system has been providing thousands of airport employees with on-demand video training on every aspect needed to run an airport: operations, maintenance, security, customer service, human resources, Part 139 required training and more. Digicast programming is accessible online via any Web-enabled device. In addition to first-class training, Digicast also provides informative, thought-provoking content and insight, including exclusive content like Airport Magazine Roundtables. Offered as On Demand Training.

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Digicast

Human Resource Compliance Training for Managers

AAAE is pleased to offer an on demand training series on human resource compliance training for managers. The series is divided into four 75 minute sessions, all available on demand, and will help airport managers and directors keep themselves and their airport out of legal hot water by taking a detailed look at the airport employee life cycle, covering the potential pitfalls and legal obstacles encountered. Offered as Live Classroom Training.

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Human Resource Compliance Training for Managers

Human Trafficking for Airport Professionals

This one-day On-Site training is focused on teaching employees in the airport/airline industry how to spot and report human trafficking victims. Key elements of the training course include; a background and overview on human trafficking; how to recognize human trafficking indicators; protocol for reporting “tips” to law enforcement; and resources for support. Trainers include airline professionals and actual survivors of human trafficking, which makes this training to have a powerful impact. Offered as Live Classroom Training.

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Human Trafficking for Airport Professionals

Insider Threat

This new training course for airports, developed in collaboration with the TSA and produced by AAAE, teaches aviation workers the signs of an insider threat and how to respond. It's available on AAAE’s Digicast, IET-LS, and/or through a direct license. Learn more about the course below and how to access this training.

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Insider Threat

Interactive Employee Training

AAAE’s Interactive Employee Training and Learning Suite (IET-LS) provides engaging, high quality training content to airports and aviation firms. Courses may be hosted through our web-based Learning Suite to track and report training results or content may be produced for an organization’s existing LMS. Offered as On Demand Training.

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Interactive Employee Training

International Aerodrome Certified Employee

The 7.5-hour IACE online training focuses on the requirements for Aerodrome Operations, the Standards and Recommended Practices under ICAO Annex 14 with an emphasis on key operations and safety issues. Offered as On Demand Training.

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International Aerodrome Certified Employee

Psychological Preparedness

Ensure your employees know how to recognize the signs and symptoms of incident-related stress, even well after the event has been resolved. Critical to this course is a discussion of Post-Traumatic Stress Disorder (PTSD), its manifestation, symptoms, diagnosis, duration and treatment. Offered as Live Virtual Training, On Demand and Live Classroom Training.

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Psychological Preparedness