ACE Safety Management Systems (SMS) Virtual Review Course

June 7-9, 2021 | 10 a.m. - 5 p.m. ET Daily | live ONLINE Training


Airport Certified Employee (ACE) SMS is the most complete industry certification program designed to prepare participants for understanding Safety Management Systems as well as designing, planning, implementing, and maturing safety at an airport. The course material draws on decades of experience implementing SMS in a variety of industries and applies that experience to the unique world of airport operations. The ACE SMS certification is a thorough introduction to safety theory, and learners participate in a variety of hands-on practice to leave the course with an understanding not only of why SMS works, but how to apply that knowledge in a practical way. This course is best suited to practicing or aspiring safety professionals as well as to leaders who will have frequent interface with SMS processes.

Please note: Course enrollment does not include the ACE SMS Program Fee. In order to take the final examination, you MUST be enrolled in the ACE SMS Program. We are pleased to offer a discounted rate of the ACE SMS Program Fee as part of the Virtual Training purchase. You can find more information in the registration process below.


This virtual training is $950 for the full 3-day review course.

Do not miss our special rate of $410 for the ACE SMS Program Fee. 
*You MUST submit the ACE SMS Program Fee to take the final certification exam.

Register Now

Need to register offline? Download the registration form and send to once complete.

Questions? Contact the Training Department at


June 7
10:00 am—10:15 am

Overview and Learning Objectives

Introductions and Program/Exam Summary


6/7/2021 10:00:00 AM6/7/2021 10:15:00 AM
June 7
10:15 am—11:00 am

Historical Perspectives on Safety and Risk

6/7/2021 10:15:00 AM6/7/2021 11:00:00 AM
June 7
11:00 am—11:45 am

Shared Definitions for Safety

6/7/2021 11:00:00 AM6/7/2021 11:45:00 AM
June 7
11:45 am—12:15 pm

An Introduction to Systems

Complicated and complex

6/7/2021 11:45:00 AM6/7/2021 12:15:00 PM
June 7
12:15 pm—12:45 pm

Accidents and Errors

Normal work theory

6/7/2021 12:15:00 PM6/7/2021 12:45:00 PM
June 7
12:45 pm—1:15 pm

Lunch Break

6/7/2021 12:45:00 PM6/7/2021 1:15:00 PM
June 7
1:15 pm—1:45 pm

Current State of SMS Legislation

6/7/2021 1:15:00 PM6/7/2021 1:45:00 PM
June 7
1:45 pm—2:30 pm

Safety and Quality

a) Integrating safety and business b) Executive perspectives on safety

6/7/2021 1:45:00 PM6/7/2021 2:30:00 PM
June 7
2:30 pm—3:00 pm

The safety professional’s role

6/7/2021 2:30:00 PM6/7/2021 3:00:00 PM
June 7
3:00 pm—4:00 pm

Organizational culture

a) National Culture b) Subcultures c) Safety Culture d) Just culture e) Evaluating culture

6/7/2021 3:00:00 PM6/7/2021 4:00:00 PM
June 7
4:00 pm—4:30 pm

Influencing culture

6/7/2021 4:00:00 PM6/7/2021 4:30:00 PM
June 7
4:30 pm—5:00 pm

Components of SMS

6/7/2021 4:30:00 PM6/7/2021 5:00:00 PM
June 8
10:00 am—11:30 am

Safety Policy and Objectives

a) Mixing policy and procedure b) Understanding process c) Safety policy statements d) The accountable manager e) Safety roles and responsibilities f) Developing objectives i) Leading and lagging indicators ii) Performance goals and targets iii) Finding and using safety data

6/8/2021 10:00:00 AM6/8/2021 11:30:00 AM
June 8
11:30 am—12:30 pm

Safety Risk Management

a) Understanding systems

6/8/2021 11:30:00 AM6/8/2021 12:30:00 PM
June 8
12:30 pm—1:00 pm

Lunch Break

6/8/2021 12:30:00 PM6/8/2021 1:00:00 PM
June 8
1:00 pm—5:00 pm

Safety Risk Management - Continued

b) Identifying hazards i) Reactive ii) Proactive iii) Predictive c) Assessing and prioritizing risk d) Risk matrices and classification e) Risk treatment and planning f) An SRM example g) Managing Change i) Stability ii) Criticality iii) Past performance h) Benefit-Cost for safety efforts

6/8/2021 1:00:00 PM6/8/2021 5:00:00 PM
June 9
10:00 am—11:00 am

Safety Assurance

a) Internal and external evaluations b) Operational data c) Investigations d) Data analysis

6/9/2021 10:00:00 AM6/9/2021 11:00:00 AM
June 9
11:00 am—12:30 pm

Safety Promotion

a) Training needs assessment b) Adult and professional education c) Training differences d) Safety communication i) Developing safety-centric messaging ii) Executive communication

6/9/2021 11:00:00 AM6/9/2021 12:30:00 PM
June 9
12:30 pm—1:00 pm

Lunch Break

6/9/2021 12:30:00 PM6/9/2021 1:00:00 PM
June 9
1:00 pm—3:00 pm

SMS Implementation

a) Starting with ‘why’ b) The gap analysis c) Project management of the SMS process d) Phases of implementation e) Working with stakeholders

6/9/2021 1:00:00 PM6/9/2021 3:00:00 PM
June 9
3:00 pm—3:45 pm

Review a sample SMS

Identify issues and errors

6/9/2021 3:00:00 PM6/9/2021 3:45:00 PM
June 9
3:45 pm—5:00 pm

Exam review and conclusion

6/9/2021 3:45:00 PM6/9/2021 5:00:00 PM


Benjamin Goodheart, Ph.D., CSP, FRAeS

Founder & Principal Consultant
Magpie | Human Safety Systems
Lakewood, CO

Dr. Benjamin Goodheart has been involved in the design of safety systems - in aviation in particular - for nearly 25 years. Benjamin enjoys working where complex systems and people interact, and he thrives in environments that require a balance of science and art. Dr. Goodheart’s work has been recognized by the National Academy of Sciences and cited in work by NASA and others. Benjamin writes and speaks around the world on topics of safety, resilience, and leadership in organizations where failure can carry an awfully high price.