Educational Tracks

 


Safety and Security
Follow this track to get the latest information you need to successfully manage the day-to-day issues related to airfield safety, operations and security at your facility, from emerging security technologies to effective safety signage to environmental sustainability. This track is for executives who want to learn innovative solutions for their daily safety, security and operational challenges.
   

Planning and Facility Management
Subject matter experts from airports, airlines, A&E firms and IT systems providers will engage with the audience to consider various aspects of future terminals including curbside, departure lobbies, security screening checkpoints, concourses & gates, domestic arrivals & international arrivals.
   

Customer Experience
As airlines continue to shift focus to their core competencies of moving passengers safely and efficiently, it's never been more important for airports to connect with their customers as part of marketing, public relations, and customer service. These sessions will update attendees on the latest strategies and tactics airports are using to engage passengers and help create a welcoming, hassle-free airport experience.
   

Innovative Finance
It's all about the bottom line!  If you are interested in learning more about financing airport capital improvement projects, airline economics, innovative ways to reduce operating costs and developing non-aeronautical revenue at your airport, follow this track.
   

General Aviation
In these tough economic times, operating a general aviation airport can be more challenging than ever. This track addresses top concerns of GA airports and provides a networking forum for those attempting to harvest opportunities as well as navigate changes facing the industry.
   
Additional Educational Sessions
Non-track education includes sessions on diversity, accreditation and security policy.

Session Titles & Descriptions

Safety and Security

Follow this track to get the latest information you need to successfully manage the day-to-day issues related to airfield safety, operations and security at your facility, from emerging security technologies to effective safety signage to environmental sustainability. This track is for executives who want to learn innovative solutions for their daily safety, security and operational challenges.

Sunday, April 15 (3:15 - 4:45 p.m.)
The Next Generation of Aviation Security
The threat to aviation is constant, complex and at its highest level since the September 11 attacks.  As an industry, we need to innovate and evolve faster than the adversary, and more importantly, deploy technology ahead of the threat-curve.  Join us for this interactive session to discuss innovations in people, process and technology to enhance security in all areas of the airport and throughout a passenger’s journey.

Moderator:
Chad R. Makovsky, C.M., ACE, Executive Vice President, Operations, Dallas Fort Worth International Airport

Speakers:
Paul Erhard, P.E., Senior Director, Account Management, L-3 Security & Detection Systems
Keith Goll, Acting Assistant Administrator, Office of Requirements and Capabilities Analysis, Transportation Security Administration
Cleatus P. Hunt, Jr. , Area Port Director, Area Port of Dallas, U.S. Customs and Border Protection
Sally Nordeen, Senior Director, Aviation Solutions, Smiths Detection

Monday, April 16 (9:20 - 9:40 a.m.)
Innovation Theater Presentation

Operation, Technology and Architecture: Designing Exit Lane Breach Control for Today's Airports
Airport growth offers a unique opportunity to improve customer service and passenger satisfaction, while also increasing efficiency and preparing for future growth. Technology plays an important role in the design process and automated Exit Lane Breach Control offer a secure, unmanned solution. Join AZA Airport, DWL Architects and dormakaba as they offer a panel session highlighting the relationship between the airport, the architect and the technology provider to provide the right solution for passenger satisfaction.

Speaker:
Mr. William J. Seibert, Business Development Manager - Airport Solutions, dormakaba

Monday, April 16 (9:20 - 9:40 a.m.)
Innovation Theater Presentation

A New Way to Screen: Employee Screening in Aviation
For security professionals worldwide, insider threat is a real concern. Employee screening portals have been gaining momentum across the aviation sector. Viable solutions must be high-throughput, screen for multi-threats and be easy for guards and employees to use. Evolv Edge delivers on all three, creating a more thorough security posture thereby mitigating the insider threat; creating a better, frictionless employee arrival experience; and delivering improved, consistent guard performance. After a brief introduction of the Evolv Edge, we’ll talk about the innovations behind this one of a kind solution and highlight experiences about training, deployment and acceptance from our early adopters in aviation.

Speaker:
Mr. Chris McLaughlin, Vice President, U.S. Aviation, Evolv Technology

Monday, April 16 (9:40 - 10 a.m.)
Innovation Theater Presentation

Modernizing Airport Emergency Crash Notification Systems
The Alert III Emergency Conference System provides an immediate crash system audio conference with first responders that is clear and secure. The system also initiates warning lights, broadcasts the crash conference over public address systems and opens the fire station bay doors. The Alert III system is successfully deployed in over 100 U.S. Air Force and DOD airfields around the world and in over 30 commercial airports.

Speaker:
Mr. Noel Schnell, Vice President, Forum Communications

Monday, April 16 (1:20 - 1:40 p.m.)
Innovation Theater Presentation

Airport Return on Investment with Reusable Modular Wall Solutions
McCain Walls reusable modular systems are designed to provide a modern solution for temporary and permanent walls, partitions and barricades. The wall components provide an excellent return on investment while significantly improving passenger experience and increasing security. McCain Walls are easily reconfigurable to meet any airport specification. We are currently installed in airports across the U.S., including Boston, Los Angeles, San Francisco, Cincinnati, Denver and San Diego International Airport.

Speaker:
Mr. Dan Ferson, Account Executive, McCain Walls

Monday, April 16 (2:40 - 3 p.m.)
Innovation Theater Presentation

How to Maximize Airport Capacity During Thunderstorms
UBIMET optimized thunderstorm operations can minimize airside downtime by up to 70% without compromising on safety. Through combining the latest lightning technology developed in Germany, intuitive product design, airport specific weather models and proven message distribution channels, UBIMET has raised the bar in aviation lightning detection and warning systems.

Speaker:
Mr. Philipp Schmaderer, Director Aviation Business Unit, UBIMET

Tuesday, April 17 (10 - 10:20 a.m.)
Innovation Theater Presentation

Mission Critical Comms: A Vital Component of any Master Security Plan
Scout for Aviation: Our pure IP dispatch solution delivers one-touch access to air and ground communications systems, assuring complete and accurate compliance of FAR Part 121.99. Connect, manage and integrate all your radio and telephone assets in a fully configurable GUI for seamless command and control.

Speaker:
Mr. David Bonney, Sales Director, ACG Systems

Wednesday, April 18 (9 - 10:30 a.m.)
Airside Safety Initiatives: Attacking Hotspots, RIM locations and Other Heightened Risk Areas
Increasing traffic volumes on limited airfield facilities is causing greater congestion and heightened risk of accidents.  Since adding airfield capacity is difficult, if not impossible, safely making the most out of your existing facilities is critical.  Join the experts on this panel in exploring new ways to enhance safety and efficiency to airports' most precious asset.

Moderator:
George Condon, Director, Airside Operations, San Diego International Airport

Speakers:
George Hodgson, C.M., Manager, ATC Systems, Southwest Airlines
Chris Zanardi, Commercial Director, Harris Corporation

Wednesday, April 18 (11 a.m. - 12:30 p.m.)
Preparing for the Unpredictable: Navigating the Complications of Irregular Operations
Even the most common irregular operations pose consistent challenges to airports.  So, how do you respond to and recover from issues that reach well beyond wind, rain, snow and ice?  This session will dive into some of the more unique situations encountered over the past several years and give airport operators advice and guidance on how build resiliency and prepare for the completely unpredictable. 

Moderator:
John Kinney, C.M., Airport Director, Aspen Airport

Speakers:
Mark A. Crosby, A.A.E., Principal Consultant, Ross & Baruzzini, Inc.
Todd McNamee, A.A.E., Director of Airports, Ventura County Department of Airports 
Bill Murphy, IATA Assistant Director FAA Command Center, International Air Transport Association
Steve Runge, A.A.E., ACE, Division Manager, Houston Airport System

Subject matter experts from airports, airlines, A&E firms and IT systems providers will engage with the audience to consider various aspects of future terminals including curbside, departure lobbies, security screening checkpoints, concourses & gates, domestic arrivals & international arrivals.

Sunday, April 15 (3:15 - 4:45 p.m.)
The Impact of Autonomous Vehicles and More
Starting in 2018, California will allow fully autonomous vehicles (no human driver) to operate on the streets. What does this rapidly emerging trend mean to airports in terms of parking, airside and landside operations, and beyond? Join this interactive discussion with industry experts to anticipate and embrace this wave of innovation.

Moderator: Marshall Stevens, Deputy Executive Director, Harrisburg International Airport
 
Speakers:
Ken Dunlap, Managing Director, Catalyst Go
Amy Korté, Principal, Arrowstreet
Stephanie C. Jaeger, AIA, Director of Architecture, San Francisco International Airport


Monday, April 16 (2 - 2:20 p.m.)
Innovation Theater Presentation

Aircraft Towing Systems
ATS offers a new innovative way to move aircraft around airports without using their engines. It is a tracked system under the taxiway to the gates. The aircrafts shut down their engines saving fuel, emissions and reducing noise, equipment, and manpower, while eliminating collisions.

Speaker:
Mr. Vince Howie, CEO, ATS Worldwide LLC

Monday, April 16 (2 - 2:20 p.m.)
Innovation Theater Presentation

Revolutionizing Airport Waste Handling and Recycling
Harmony Enterprises' SmartPack Automatic Compactor & Insite Wireless Monitoring System are revolutionizing the way airports manage their waste handling and recycling. Our innovative solutions reduce waste related expenses by up to 70%, while improving the overall customer experience! Come See what you have been missing - Experience Harmony today!

Speakers:
Mr. Nicholas Roberts, National Sales Manager, Harmony Enterprises, Inc.
Mr. Lane Powell, New Business Development Manager, Harmony Enterprises, Inc.

Wednesday, April 18 (9 - 10:30 a.m.)
Intelligent Airports - Improving Ways to Communicate with Customers and Employees
Airports are dynamic places and traditional signage doesn’t cut in today’s airport environment.  Airports need better ways to communicate with their customers and employees during normal AND emergency operations. Join this engaging discussion with new technology thinkers and airport operators.

Moderator:
Mark A. Crosby, A.A.E., Principal Consultant, Ross & Baruzzini, Inc.

Speakers:
Ed English, CEO, ELERTS
Chad Makovsky, C.M., ACE, Executive Vice President, Operations, Dallas Fort Worth International Airport
Marc Messina, Director-Business Development, iOLAP

Wednesday, April 18 (11 a.m. - 12:30 p.m.)
Internet of Airport Things - Connected Airports: The Vision and Immediate Impacts
The Internet of Things (IoT) has arrived and Airports need to be ready for take off.  Sensors, beacons, and Bluetooth are being deployed across many sectors to provide intelligence on assets, systems and passengers. This discussion covers the practical aspects for developing an implementation strategy, the vision of smart airports, and insights into what airports and other groups are deploying.

Moderator:
Stephanie C. Jaeger, AIA, Director of Architecture, San Francisco International AIrport

Speakers:
Marlon Attiken, Associate Partner, IBM Global Business
Stuart Garrett, Business Development Manager, Technology, Burns & McDonnell
Daniel Pohnert, Senior Electrical Engineer, RS&H

Customer Experience

As airlines continue to shift focus to their core competencies of moving passengers safely and efficiently, it's never been more important for airports to connect with their customers as part of marketing, public relations, and customer service. These sessions will update attendees on the latest strategies and tactics airports are using to engage passengers and help create a welcoming, hassle-free airport experience.

Sunday, April 15 (3:15 - 4:45 p.m.)
Tips, Tools and Tech to Unlock Passenger-Based Revenue
Customer experience scores are just part of the picture. Effective passenger engagement can also unlock new streams of non-aeronautical revenue for airports. Experts in this session cover emerging services and solutions that boost CX scores and help the bottom line.

Speakers:
PJ Mastracchio, Founder and CEO, AtYourGate Powered by GOLO 
Manik Arora, CEO, Arora Engineers 

Monday, April 16 (9:40 - 10 a.m.)
Innovation Theater Presentation

Barriers Down, Throughput Up
Congestion at ticket gatelines is a growing problem. According to travel projections in the U.K., the number of journeys for rail passengers is likely to double over the next 30 years, creating the need to improve passenger throughput, while still maintaining revenue protection. Gateless Gatelines is a concept in which a user can seamlessly authenticate intent to travel in train stations using current ticketing media ranging from barcode and BLE to RFID, specifically, related to biometrics.

Speaker:
Mr. Dickson Kendrick, Airport Business Development Lead, Cubic Transportation Systems

Monday, April 16 (1:20 - 1:40 p.m.)
Innovation Theater Presentation

How Changi International Airport & LAX Reinvented Their Passenger Terminal Experience
Today’s most forward-looking airports are leveraging cutting-edge audiovisual and digital technologies to reinvent the passenger terminal experience. Large-scale video walls, positional audio, digital wayfinding, 4K content, and more, are being integrated to create immersive audiovisual experiences that enhance the traveler experience, brand the local city, and generate better business outcomes for the airport and its vendors. In this presentation, AVIXA, the Audiovisual and Integrated Experience Association, will sit down with Moment Factory, a leading audiovisual design firm, to discuss how Singapore’s Changi International Airport and LAX have employed pioneering audiovisual strategies to elevate their passenger terminal experience.

Speaker: 
Mr. Brad Grimes, Senior Director of Communications, AVIXA

Monday, April 16 (2:40 - 3 p.m.)
Innovation Theater Presentation

How to Tackle Waiting Times in 3D?
More than 50 international airports count on Xovis 3D Sensors and software solutions to measure KPIs such as queue lengths, waiting times and passenger throughput. Marc Rauch, Managing Director at the 2017 opened Xovis US office in Boston, explains how Xovis works and how airport operators harness the gathered data to optimize resource planning, increase customer satisfaction and boost revenues. During his presentation, Marc also highlights current projects at major US airports, where Xovis advances the digital transformation. Ceiling-mounted Xovis 3D sensors count and track passengers anonymously. The Xovis software receives data streams from the sensor to calculate and visualize the KPIs. Xovis launched a new generation of A.I.-powered 3D sensors in January 2018.

Speaker:
Mr. Marc Rauch, Managing Director, Xovis

Tuesday, April 17 (10 - 10:20 a.m.)
Innovation Theater Presentation

Create and Capture New Demand
Gain valuable insight on what differentiates the airport experience for passengers and what will set your airport apart from the average. As international airlines are seeking alternative airport options be forward thinking by offering them a tailored Premium Lounge product that increases the value proposition of your airport. The most successful airport lounges create a meaningful traveler relationship identifying the individual needs and how they will vary from one journey to another.

Speaker:
Ms. Nancy Knipp, Senior Vice President, Airport Lounge Development

Tuesday, April 17 (12:20 - 12:40 p.m.)
Innovation Theater Presentation

NextGen Analytics: Your Jetway to Optimization
Who are your customers, and what can you learn about them? How can your data drive new revenue streams? How do you analyze your flight operations and benchmark them? We live in an era of innovation that is rapidly transforming the way we operate internally, and interact with customers. The opportunities are significant. Come, join us.

Speaker:
Mr. Marc Messina, Director of Innovation, iOLAP, Inc 

Tuesday, April 17 (1 - 1:20 p.m.)
Innovation Theater Presentation

Re-inventing Traditional Airport Systems: FIDS and PA 
Our software replaces traditional FIDS and PA vendor software without requiring costly hardware replacement. The platform provides all functionality you would expect in a FIDS or PA system and adds extensive features and function to both systems, including multilingual messaging in 60+ languages, dynamic zoning for full control of all announcements and messages, and much more. 

Speaker:
Mr. Montee Fiely, Sales Director, North America, Simpleway

Tuesday, April 17 (1 - 1:20 p.m.)
Innovation Theater Presentation

A New Generation Now Drives Non-Aviation Revenue
Minute Suites provides private rooms past security where travelers can nap, relax, work, shower and more. In 2017, their unique customer experience resulted in #1 Concession and Customer Service awards at DFW and ATL and a #2 Concession award at PHL. This presentation will review the relationship between airport customer experience and non-aviation revenue now driven by Millennial travelers.

Speaker:
Mr. Daniel Solomon, Co-founder & Director, Minute Suites

Wednesday, April 18 (9 - 10:30 a.m.
)
Creating a Customer-Centric Culture
Tracking and delivering outstanding CX across all touchpoints begins with engaging internal teams. Explore strategies to build exceptional CX experiences from the inside out.

Moderator:
Steve Mayers, Airport Director, Customer Experience and ADA Coordinator, Hartsfield-Jackson Atlanta International Airport

Speakers:
Rosemarie S. Andolino, President & Chief Executive Officer, MAG USA
Angela Howard, Manager, Customer Service Training & Employee Engagement, Greater Orlando Aviation Authority
Robert P. Olislagers, A.A.E., CEO, Centennial Airport
Phil Zarate, International Marketing Manager, Sumitomo Drive Technologies

Wednesday, April 18 (11 a.m. - 12:30 p.m.)
The Balance of Technology and Touch
Today’s passengers crave unique experiences, tailored to the way they travel.  In today’s on-demand age, how do airport operators craft customized, digital journeys to meet the need of customers, without losing the power of saying “Hello!” and the personal, human element?

Moderator:
Karen W. Ellis, Chief Customer Experience Officer, San Antonio International Airport 
 
Speakers:
Rick Belliotti, Director, Innovation & Small Business Development, San Diego County Regional Airport Authority 
Dan Goldstein, Senior Vice President, AVIXA 
Mark Hadland, Managing Partner, CEO, Level Eleven
Kevin Phelan, Vice President, Aira

Innovative Finance

It's all about the bottom line!  If you are interested in learning more about financing airport capital improvement projects, airline economics, innovative ways to reduce operating costs and developing non-aeronautical revenue at your airport, follow this track.

Sunday, April 15 (3:15 - 4:45 p.m.)
Airport Infrastructure Funding: What to Expect from Washington in 2018
Hear from industry and association government affairs representatives and key administration officials on the status and outlook of federal funding for airports.  It is an opportunity not only to listen but to engage these panelists who have an “inside baseball” perspective.

Moderator: James G. Walsh, A.A.E., Chief Financial Officer, Baltimore Washington International Thurgood Marshall Airport 

Speakers:
Elliott Black, C.M., Director, Airport Planning and Programming, U.S. Federal Aviation Administration
Sharon Pinkerton, Senior Vice President, Legislative and Regulatory Policy, Airlines for America
Brad Van Dam, Senior Vice President, Government Affairs, AAAE
Sam Whitehorn, Managing Director, Signal Group

Wednesday, April 18 (9 - 10:30 a.m.)
Public-Private Partnerships: The Future of P3s and How Private Investment is Impacting Airports
From LGA to LAX and airports in between, P3s as an alternative funding mechanism have their pros and cons.  As airports exhaust the current sources of funding capital programs, P3s are emerging and evolving throughout the industry.  Panelists will present “lessons learned” and discuss the pros and cons of these types of transactions.

Moderator:
Larry Belinsky, Managing Director, Frasca & Associates, LLC
 
Speakers:

Austin-Bergstrom International Airport Rental Car Facility
Francisco Garza, MBA, Esq., Division Manager - Airport Properties, Advertising and Business Development
Austin-Bergstrom International Airport 
 
Denver International Airport Great Hall Project
Ignacio Castejón, CEO, Great Hall Partners (Ferrovial Airports)

LaGuardia Central Terminal B Redevelopment Project
Steve Martin, Chief Commercial Officer, Vantage Airport Group 

Wednesday, April 18 (11 a.m. - 12:30 p.m.)
Negotiating Airline Use And Lease Agreements: Trends And Strategies
For most commercial airports, the use and lease agreement is arguably its most important, generating on average about 50 percent of an airport’s operating income.  Learn about some creative approaches airports are taking to enhance revenues and cost recovery.  Prepare to be engaged in this workshop format session that will seek the input and experience of session participants! 

Moderator: Nora Richardson, Director, Frasca & Associates, LLC

Speakers:
Patrick B. Dame, C.M., Executive Director, Rapid City Regional Airport
Steve Sisneros, Senior Director, Airport Affairs, Southwest Airlines
Mukesh (Mookie) Patel, Chief Administrative Officer, San Antonio Airport System

General Aviation

In these tough economic times, operating a general aviation airport can be more challenging than ever. This track addresses top concerns of GA airports and provides a networking forum for those attempting to harvest opportunities as well as navigate changes facing the industry.

Sunday, April 15 (3:15 - 4:45 p.m.)
Tailoring a Master Plan for Your Airport
This session will provide you with ways to get the most benefit from your master planning effort.  Learn why your new Aviation Demand Forecasts and  the determination of your “Critical Design Aircraft” are so important to the future of your Airport, and why your planning/technical committee can help ensure that your Master Plan is successful. 

Moderator: Jeff L. Bilyeu, A.A.E., Aviation Director, Texas Gulf Coast Regional Airport

Speakers: 
Michael Lawrance, Office of Airport Planning & Programming, U.S. Federal Aviation Administration
Matthew Quick, Associate, Coffman Associates, Inc.
Rodney N. Propst, A.A.E., Airports Deputy Director, City of San Diego

Tuesday, April 17 (12:20 - 12:40 p.m.)
Innovation Theater Presentation

Becoming Carbon Neutral: What We Can Learn From Air BP's Achievement
In 2016, Air BP became a certified carbon neutral operator at over 200 sites. Their journey to becoming carbon neutral could have application for your business as you consider ways to attract customers and differentiate from competition. 

Speaker:
Mr. Jonathan Lee, Business Development Manager, BP Target Neutral, Air BP

Tuesday, April 17 (4:15 - 5:30 p.m.)
General Aviation Airports Interactive Workshop
Sponsored by: Aviation Management Consulting Group

Tuesday, April 17 (5:30 - 6:30 p.m.)
General Aviation Airports Networking Reception
Sponsored by: Aeroplex/Aerolease Group, Air BP, Aviation Management Consulting Group

Wednesday, April 18 (9 - 10:30 a.m.)
Helping Others Understand the Value of General Aviation
Having data available about your airport such as aircraft operations or economic impact is always critical but what you do with that data is just as important. This session will explore how you execute a public outreach program in a targeted way that helps a diverse group of entities understand the airport’s vision and value.  

Moderator:
Robert D. Trimborn, C.M., Consultant, Aviation Management Consulting Group

Speakers:
James E. Jenkins, Jr., C.F., Director of Airports, San Bernardino County 
Jonathan E. Hudson, C.M., General Manager, Minter Field Airport District
Sharon Sarmiento, Ph.D., Principal, Unison Consulting, Inc.

Wednesday, April 18 (11 a.m. - 12:30 p.m.)
How To Keep Your Airport Competitive in the Challenging General Aviation Environment
This session will explore operational opportunities you have to keep your airport competitive as well as broader strategic considerations such as local market conditions and current industry trends.

Moderator:
Thomas Schauer, Director of Aviation Planning, KLJ

Speakers:
Danette Bewley, Vice President of Operations/COO, Tucson Airport Authority
Steven Kjergaard, Airport Director, Coeur d'Alene Airport
David Sperling, Senior Aviation Planner, C&S Companies

Additional Educational Sessions

Non-track education includes sessions on diversity, accreditation and security policy.

Monday, April 16 (3:30 - 5 p.m.)
One-on-One with the FAA Office of Airports
Join AAAE’s Melissa Sabatine and the senior leadership of the FAA Office of Airports for the most current information on funding, compliance, planning and safety issues. This conversational session is also the perfect venue to raise any key concerns or offer suggestions for the industry’s primary regulator. 

Moderator: Melissa Sabatine, Senior Vice President, Regulatory and International Affairs, AAAE

Speaker: Winsome Lenfert, Acting Associate Administrator for Airports, U.S. Federal Aviation Administration

Monday, April 16 (3:30 - 5 p.m.)
Bridging the Gap - How To Communicate Across Generations
You have baby boomers, gen Xers, and millennials.  Great!  Now what?  One says let’s meet face-to-face or call me on my cell, one says email me, and one says text, facebook, or tweet me.  So how do you get all these people on the same page, effectively communicating, when it sometimes doesn’t even feel like they are on the same planet?  Join us for a town hall forum to have an open discussion with other AAAE members and airport executives, as well as industry experts, to discuss how the gap got to be so big, what the communication styles are among the generations, and what we can do to bridge the gap and create an effective diverse team. 

Moderator: Dan Negroni, Founder, Launchbox

Featured Participants:
Courtney Beamon, President, Delta Airport Consultants, Inc. 
Maria Bremis, Vice President, Compliance, Diversity, and Human Resources, AAAE
Alvester T. Coleman, Ph.D., A.A.E., Deputy Airport Director, Fayetteville Regional Airport
Kurt Gering, Director - Talent, Culture & Capability, San Diego County Regional Airport Authority 
Jan Lennon, Director of Security, Hartsfield-Jackson Atlanta International Airport
Matt Nelson, Sr. Project Manager, ADK Consulting & Executive Search
Fabien Vivier, C.M., ACE, Associate Aviation Planner, Denver International Airport

Tuesday, April 17 (2:30 - 4 p.m.)
Security & Facilitation Policy Roundtable
Join this open discussion with senior leaders from the Transportation Security Administration and U.S. Customs and Border Protection to discuss aviation security and passenger facilitation issues that have a direct impact on your airport operations.  Anticipated topics will include TSA and CBP staffing, biometrics, CT and new technology at the screening checkpoint, insider threat, passenger and employee vetting, public area security, technology, customer service and innovation.  This lively session gives you the opportunity to ask top government representatives about the security and facilitation issues most important to you and bring home answers for your organization.

Moderator: 
Colleen Chamberlain, Vice President, Transportation Security Policy,  AAAE

Speakers:
Keith Goll, Acting Assistant Administrator, Requirements and Capability Analysis, Transportation Security Administration
Darby LaJoye, Assistant Administrator, Security Operations, Transportation Security Administration
Victoria Newhouse, Deputy Assistant Administrator, Security Policy and Industry Engagement, Transportation Security Administration
Dan Tanciar, Deputy Executive Director, Planning, Program Analysis & Evaluation, U.S. Customs and Border Protection
 

Tuesday, April 17 (2:30 - 4 p.m.)
Insider's Guide to Final Accreditation
This session is for all airport professionals seeking an insider perspective on the accreditation process. Receive hands-on advice from the Board of Examiners and tips from recently accredited members on how to successfully navigate the three phases of the accreditation program. 

Moderator: Cyrus T. Callum, A.A.E., ACE, Director, Orlando Executive Airport & General Aviation

Speakers: AAAE Board of Examiners

Tuesday, April 17 (2:30 - 4 p.m.)
The Business Case for Diversity and Inclusion in Aviation
A training session devoted to increasing awareness and sensitivity of diversity and inclusion issues in the workforce and workplace.  In this training, the current state of diversity and inclusion in the aviation environment will be discussed along with statistics on the availability of workers in the future and what that will look like, and recommendations on tools and strategies for sustainability of workforce diversity and inclusion.  The goal is to make a business case for diversity and inclusion as a core principal for every organization.  

Instructor: Captain LaPonda J. Fitchpatrick, Aviation Security Trainer and Consultant, LaPonda J. Fitchpatrick Training and Consulting for the Real World