Educational Tracks

 


Safety and Security
Follow this track to get the latest information you need to successfully manage the day-to-day issues related to airfield safety, operations and security at your facility, from emerging security technologies to effective safety signage to environmental sustainability. This track is for executives who want to learn innovative solutions for their daily safety, security and operational challenges.
   

Planning and Facility Management
Subject matter experts from airports, airlines, A&E firms and IT systems providers will engage with the audience to consider various aspects of future terminals including curbside, departure lobbies, security screening checkpoints, concourses & gates, domestic arrivals & international arrivals.
   

Customer Experience
As airlines continue to shift focus to their core competencies of moving passengers safely and efficiently, it's never been more important for airports to connect with their customers as part of marketing, public relations, and customer service. These sessions will update attendees on the latest strategies and tactics airports are using to engage passengers and help create a welcoming, hassle-free airport experience.
   

Innovative Finance
It's all about the bottom line!  If you are interested in learning more about financing airport capital improvement projects, airline economics, innovative ways to reduce operating costs and developing non-aeronautical revenue at your airport, follow this track.
   

General Aviation
In these tough economic times, operating a general aviation airport can be more challenging than ever. This track addresses top concerns of GA airports and provides a networking forum for those attempting to harvest opportunities as well as navigate changes facing the industry.
   
Additional Educational Sessions
Non-track education includes sessions on diversity, accreditation and security policy.

Session Titles & Descriptions

Safety and Security


Follow this track to get the latest information you need to successfully manage the day-to-day issues related to airfield safety, operations and security at your facility, from emerging security technologies to effective safety signage to environmental sustainability. This track is for executives who want to learn innovative solutions for their daily safety, security and operational challenges.

Sunday, April 15 (3:15 - 4:45 p.m.)
The Next Generation of Aviation Security
Operational and customer security is always an airport operators top priority.  Unfortunately, the threat to airport security is continuously expanding and evolving forcing airport operators to constantly adjust and implement new countermeasure technologies.  Join aviation industry security subject matter experts on this panel in an interactive discussion on what you need to be planning for next.

Wednesday, April 18 (9 - 10:30 a.m.)
Airside Safety Initiatives: Attacking Hotspots, RIM locations and Other Heightened Risk Areas
Increasing traffic volumes on limited airfield facilities is causing greater congestion and heightened risk of accidents.  Since adding airfield capacity is difficult, if not impossible, safely making the most out of your existing facilities is critical.  Join the experts on this panel in exploring new ways to enhance safety and efficiency to airports' most precious asset.

Wednesday, April 18 (11 a.m. - 12:30 p.m.)
The 20/20 Airfield: Bringing Airfield Awareness into Full Focus
While today’s operations are more numerous and complex than they’ve ever been, best practices, policies and technology also have us closer to 100% airfield awareness than we ever been.  This session will take a look at current and emerging technologies which have the potential to make airports safer and more efficient. 

Planning and Facility Management


Subject matter experts from airports, airlines, A&E firms and IT systems providers will engage with the audience to consider various aspects of future terminals including curbside, departure lobbies, security screening checkpoints, concourses & gates, domestic arrivals & international arrivals.

Sunday, April 15 (3:15 - 4:45 p.m.)
The Impact of Autonomous Vehicles and More
Starting in 2018, California will allow fully autonomous vehicles (no human driver) to operate on the streets. What does this rapidly emerging trend mean to airports in terms of parking, airside and landside operations, and beyond? Join this interactive discussion with industry experts to anticipate and embrace this wave of innovation.

Wednesday, April 18 (9 - 10:30 a.m.)
Intelligent Airports - Improving Ways to Communicate with Customers and Employees
Airports are dynamic places and traditional signage doesn’t cut in today’s airport environment.  Airports need better ways to communicate with their customers and employees during normal AND emergency operations. Join this engaging discussion with new technology thinkers and airport operators.

Wednesday, April 18 (11 a.m. - 12:30 p.m.)
Internet of Airport Things - Connected Airports: The Vision and Immediate Impacts
The Internet of Things (IoT) has arrived and Airports need to be ready for take off.  Sensors, beacons, and Bluetooth are being deployed across many sectors to provide intelligence on assets, systems and passengers. This discussion covers the practical aspects for developing an implementation strategy, the vision of smart airports, and insights into what airports and other groups are deploying.

Customer Experience


As airlines continue to shift focus to their core competencies of moving passengers safely and efficiently, it's never been more important for airports to connect with their customers as part of marketing, public relations, and customer service. These sessions will update attendees on the latest strategies and tactics airports are using to engage passengers and help create a welcoming, hassle-free airport experience.

Sunday, April 15 (3:15 - 4:45 p.m.)
The Balance of Technology and Touch
Today’s passengers crave unique experiences, tailored to the way they travel.  In today’s on-demand age, how do airport operators craft customized, digital journeys to meet the need of customers, without losing the power of saying “Hello!” and the personal, human element?

Wednesday, April 18 (9 - 10:30 a.m.)
Creating a Customer-Centric Culture
Tracking and delivering outstanding CX across all touchpoints begins with engaging internal teams. Explore strategies to build exceptional CX experiences from the inside out.

Wednesday, April 18 (11 a.m. - 12:30 p.m.)
Quantifying Success: Building the Business Case for CX Investment
Thumbs up, four stars, smiley face…no matter how you measure it, airport CX teams must show ROI for the programs they implement.  What are the best practices in quantifying CX investment, what KPIs matter most to the C-Suite, and how do we turn that into further investment?

Innovative Finance


It's all about the bottom line!  If you are interested in learning more about financing airport capital improvement projects, airline economics, innovative ways to reduce operating costs and developing non-aeronautical revenue at your airport, follow this track.

Sunday, April 15 (3:15 - 4:45 p.m.)
Airport Infrastructure Funding: What to Expect from Washington in 2018
Hear from industry and association government affairs representatives and key congressional committee staff on the status and outlook of federal funding for airports.  It is an opportunity not only to listen but to engage these panelists who have an “inside baseball” perspective.

Wednesday, April 18 (9 - 10:30 a.m.)
Public-Private Partnerships: The Future of P3s and How Private Investment is Impacting Airports
From LGA to LAX and airports in between, P3s as an alternative funding mechanism have their pros and cons.  As airports exhaust the current sources of funding capital programs, P3s are emerging and evolving throughout the industry.  Panelists will present “lessons learned” and discuss the pros and cons of these types of transactions.

Wednesday, April 18 (11 a.m. - 12:30 p.m.)
Negotiating Airline Use And Lease Agreements: Trends And Strategies
For most commercial airports, the use and lease agreement is arguably its most important, generating on average about 50 percent of an airport’s operating income.  Learn about some creative approaches airports are taking to enhance revenues and cost recovery.  Prepare to be engaged in this workshop format session that will seek the input and experience of session participants! 

General Aviation


In these tough economic times, operating a general aviation airport can be more challenging than ever. This track addresses top concerns of GA airports and provides a networking forum for those attempting to harvest opportunities as well as navigate changes facing the industry.

Sunday, April 15 (3:15 - 4:45 p.m.)
Tailoring a Master Plan for Your Airport
This session will provide you with ways to get the most benefit from your master planning effort.  Learn why your new Aviation Demand Forecasts and  the determination of your “Critical Design Aircraft” are so important to the future of your Airport, and why your planning/technical committee can help ensure that your Master Plan is successful. 

Wednesday, April 18 (9 - 10:30 a.m.)
Helping Others Understand the Value of General Aviation
Having data available about your airport such as aircraft operations or economic impact is always critical but what you do with that data is just as important. This session will explore how you execute a public outreach program in a targeted way that helps a diverse group of entities understand the airport’s vision and value.  

Wednesday, April 18 (11 a.m. - 12:30 p.m.)
How To Keep Your Airport Competitive in the Challenging General Aviation Environment
This session will explore operational opportunities you have to keep your airport competitive as well as broader strategic considerations such as local market conditions and current industry trends.

Additional Educational Sessions


Non-track education includes sessions on diversity, accreditation and security policy.

Monday, April 16 (3:30 - 5 p.m.)
One-on-One with the FAA Office of Airports
Join AAAE’s Melissa Sabatine and the senior leadership of the FAA Office of Airports for the most current information on funding, compliance, planning and safety issues. This conversational session is also the perfect venue to raise any key concerns or offer suggestions for the industry’s primary regulator. 

Moderator: Melissa Sabatine, Senior Vice President, Regulatory and International Affairs, AAAE

Speaker: Winsome Lenfert, Deputy Associate Administrator for Airports, U.S. Federal Aviation Administration

Monday, April 16 (3:30 - 5 p.m.)
Bridging the Gap - How To Communicate Across Generations
You have baby boomers, gen Xers, and millennials.  Great!  Now what?  One says let’s meet face-to-face or call me on my cell, one says email me, and one says text, facebook, or tweet me.  So how do you get all these people on the same page, effectively communicating, when it sometimes doesn’t even feel like they are on the same planet?  Join us for a town hall forum to have an open discussion with other AAAE members and airport executives, as well as industry experts, to discuss how the gap got to be so big, what the communication styles are among the generations, and what we can do to bridge the gap and create an effective diverse team. 

Tuesday, April 17 (2:30 - 4 p.m.)
Security & Facilitation Policy Roundtable
Join this open discussion with senior leaders from the Transportation Security Administration and U.S. Customs and Border Protection to discuss aviation security and passenger facilitation issues that have a direct impact on your airport operations.  Anticipated topics will include TSA and CBP staffing, biometrics, CT and new technology at the screening checkpoint, insider threat, passenger and employee vetting, public area security, technology, customer service and innovation.  This lively session gives you the opportunity to ask top government representatives about the security and facilitation issues most important to you and bring home answers for your organization.

Tuesday, April 17 (2:30 - 4 p.m.)
Insider's Guide to Final Accreditation
This session is for all airport professionals seeking an insider perspective on the accreditation process. Receive hands-on advice from the Board of Examiners and tips from recently accredited members on how to successfully navigate the three phases of the accreditation program. 

Moderator: Craig Williams, A.A.E., Airport Director, Bishop International Airport

Speakers: AAAE Board of Examiners

Tuesday, April 17 (2:30 - 4 p.m.)
The Business Case for Diversity
A training session devoted to increasing awareness and sensitivity of diversity and inclusion issues in the workforce and workplace.  In this training, the current state of diversity and inclusion in the aviation environment will be discussed along with statistics on the availability of workers in the future and what that will look like, and recommendations on tools and strategies for sustainability of workforce diversity and inclusion.  The goal is to make a business case for diversity and inclusion as a core principal for every organization.