Sunday, June 16

3:15 – 4:45 p.m.

Airport Infrastructure Funding: What's Next After the FAA Bill? 

The U.S. House of Representatives has extended FAA programs for another five years, and congress is considering a number of related ideas on infrastructure that are yet to be established. This session focuses on several bills currently in discussion in the House and Senate, and what the impact of each will be on your airport.

Solutions for Security Threats 

Learn from your peers as they provide in-depth case studies on how they have utilized people, processes and technologies to detect, deter, and defend against pressing security threats and vulnerabilities, including insider threat, active shooter, perimeter and public area security. Walk away with the latest strategies and technologies for identifying vulnerabilities and alleviating security threats.

The Cost of Convenience 

Your passengers expect the ultimate conveniences, such as food delivered to the gate, self-checkouts, and vending machines for electronics and medicine. Learn how airport concessions are transforming the passenger experience, including the impact and the revenue opportunities that convenience might bring.

Enhancing the Audiovisual Passenger Experience

Creative, practical use of Audio Visual (AV), lighting and other technology can distinguish a dated airport from one on the cutting edge. Discover how airports have transformed lighting, screens and more into integral and informative parts of the passenger experience.

ACE Finance Training 

Position yourself for success with a sneak preview of AAAE's new Airport Certified Employee (ACE) Finance course. Topics include operating and capital budgets, balance between operating and capital needs, airline rates and charges, capital funding of projects, and the complexities of PFCs.


Monday, June 17

3:30 – 5 p.m.

One-on-One with the Office of Airports 

Get answers to your burning questions in this lively discussion, moderated by AAAE’s Melissa Sabatine. Hear from the senior leadership of the FAA Office of Airports on the most current information on funding, compliance, planning and safety issues before the mic gets turned over to you.

In the Aftermath - Helping Employees After a Crisis 

Psychological preparedness training to reduce the impact of PTSD and other mental health issues is critical. This session will offer information from experts about how to recognize issues, create a supportive environment for employees, where to seek help, and how to maintain productivity after a crisis.

Smart Airport and Digital Transformation — Cybersecurity Training 

Learn how digital technology is providing innovation for developing smart airports and how it will transform the passenger experience. Hear from Jaime Figueroa, Deputy Director FAA Tech Center, about the FAA’s support of the aviation system through innovation, modernization and sustainment. Be ready to position your airport to quickly adapt to the changing needs of your tenants and passengers, and support you airport’s digital transformation into the future.


Tuesday, June 18

2:30 – 4 p.m.

Priming the Pump - Maintaining a Workforce Pipeline 

Explore the pathway to keep your workforce pool flowing, from priming the pipeline by creating career interest, to effective training and engagement for current employees, to planning for a smooth transition for employee departure. Learn from case studies how other airports have effectively managed these challenges.

Security & Facilitation Policy Roundtable 

Join this open discussion with senior leaders from the Transportation Security Administration and U.S. Customs and Border Protection to discuss aviation security and passenger facilitation issues that have a direct impact on your airport operations. This dynamic session gives you the opportunity to ask top government representatives about the security and facilitation issues most important to you and bring home answers for your organization.

Accreditation Final Interview Secrets Revealed 

Have all your questions answered about the mysterious final interview by representatives of the AAAE Board of Examiners. Meet your mentor, and get advice on how to properly prepare for your interview. While the final interview will be the focus of this workshop, you will also gain insight on other aspects of the accreditation process.

General Aviation Airports Interactive Workshop 

In addition to the knowledge you will take home from the other Annual Conference sessions, attend this workshop for an exclusive opportunity to work with subject matter experts to create an action plan for your GA airport.


Wednesday, June 19

9 – 10:30 a.m.

Memoirs from 2025 – Messages from Future Passengers 

Understanding expectations is crucial for customer service. Your airport may be cutting edge today, but are you prepared for the demands of a new generation of passengers with different attitudes about the travel experience? Learn about what's ahead from airport futurists and trend watchers, then discuss with your peers how you're going to prepare for future demands.

Lessons Learned in Emergency Management 

Are you prepared to plan for major events that impact your airport? Learn lessons in preventative and reactive resiliency from airports who have successfully dealt with emergency management around issues such as power outages, major weather events, and other disasters.

Innovation in Airport Revenue Growth 

Hear examples of successful projects in non-aeronautical revenue, followed by a group discussion about best practices, how to overcome challenges, and successful strategies for non-aeronautical revenue sources such as innovative facilities and services in airport parking, revamping retail, and new approaches to food and beverage services.

Dealing with Drone Disruption 

Experts will share the latest information about drone disruptions at airports and how industry leaders approach this growing safety and economic threat. New companies, technologies, and mitigation strategies are emerging, including drone detection and interdiction systems, to prevent unwanted and potentially dangerous intrusions into airport airspace. Which technologies should airports use and what can airports do to address this threat?

Insider Threat Training 

You’re trained to detect and control outside threats, but are you fully prepared to detect threats from inside the airport? Learn how to identify an insider threat, why people become threats, what behavioral indicators to look for, and what your security responsibilities are in finding and neutralizing insider threats.


Wednesday, June 19

11 a.m. – 12:30 p.m.

Anticipating Tomorrow's Trends 

Participate in an open discussion with industry futurists on a wide variety of developments expected to impact airports and the aviation industry. Discover how to prevent tomorrow's headaches by understanding changes projected for the years ahead.

Preparing for Special Event Challenges 

Some of the biggest tests and trials for airport professionals arise spontaneously without a warning or convenient calendar alert. In this session, airports who have had to expect the unexpected will share their experience with you on how to handle the challenges you can’t foresee.

Getting Value from Passenger Feedback 

Gathering and interpreting passenger feedback is vital to driving airport improvements. Experts and colleagues will share insights about how to collect and evaluate feedback to turn it into actionable information.

Environmental Responsibility 

Airports face increasing community pressure to demonstrate environmental responsibility and sustainability. Investments in efficient systems, equipment, and technology, along with appropriate training and awareness, can contribute to a more sustainable industry. In this session, thought leaders in environmental issues will share examples of today’s ecological challenges and how leading airports manage them.

Mental Health/First Aid Training 

Facilitated by the Massachusetts State Police and Boston Emergency Service Team (B.E.S.T.), this training will help increase the awareness of signs and symptoms of mental illness and substance abuse disorders.

Session Style Key:

  Storytelling Sessions  

 

  Campfire Sessions  

 

  Training Sessions  

 

  One-on-One Sessions