Our final session is all about application of what we’ve learned together so far, and in it, we answer the question, “Now what?” Not only will participants feel comfortable creating a detailed implementation plan for SMS, they will come away with cautionary tales in the form of a sample SMS fraught with common errors. We’ll also devote time in this session to review key concepts, ensure that the links between them are well-understood, and gain confidence for those taking the ACE-SMS certification exam.