VIRTUAL Agenda

View these sessions and events virtually, from anywhere in the world on our robust, interactive platform.

Subject to change. All times are in Pacific Time (PT).

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Session Date/Dates Between
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Date/TimeEvent
July 12
8:00 am—9:15 am

Exhibitor Virtual Marketplace



7/12/2021 8:00:00 AM7/12/2021 9:15:00 AM
July 12
9:15 am—10:30 am

Educational Session: Coping with New Business Realities as Traditional Revenue Sources Evaporate

The pandemic has reshaped how airports earn and spend their revenues. Is your recovery plan addressing the new path forward? This session will dive into the issues surrounding the new airport business realities in a post-COVID-19 world such as capital sources, revenue diversification, cost cutting, and budgeting for ‘the new normal’.

7/12/2021 9:15:00 AM7/12/2021 10:30:00 AM
July 12
9:15 am—10:30 am

Educational Session: What You Don’t See – How to Address the Challenges of Invisible Disabilities

Discover how airports are recognizing and handling the challenges of invisible disabilities in both employees and passengers.

7/12/2021 9:15:00 AM7/12/2021 10:30:00 AM
July 12
10:30 am—11:00 am

Exhibitor Virtual Marketplace



7/12/2021 10:30:00 AM7/12/2021 11:00:00 AM
July 12
11:00 am—12:30 pm

Opening Ceremonies and General Session I



7/12/2021 11:00:00 AM7/12/2021 12:30:00 PM
July 12
12:30 pm—2:00 pm

Exhibitor Virtual Marketplace



7/12/2021 12:30:00 PM7/12/2021 2:00:00 PM
July 12
2:00 pm—3:15 pm

Educational Session: Mitigating Cyber Risk through Leadership and Management

As the number of devices carried and connected through Wi-Fi grows at airports across the country, so do the potential cybersecurity threats. Dealing with a risk of this magnitude requires that airport leaders and executive-level personnel understand the growing cybersecurity challenges faced by critical infrastructure managers in the U.S. today and how to ensure their IT departments and partners (e.g., airport vendors, other agencies) provide daily cyber risk mitigation procedures. What are your remediation measures?

7/12/2021 2:00:00 PM7/12/2021 3:15:00 PM
July 12
2:00 pm—3:15 pm

Educational Session: Rebuilding Traveler Confidence and Trust – Part One: A Global Perspective

Welcoming the return of passengers to pre-pandemic levels is intrinsically tied to their belief that the air travel journey from departure-to-arrival airport is a healthy and safe experience. In part one this session, get a global perspective from various industry stakeholders on national governments and ICAO leadership as well as efforts to develop digital health/vaccine certificates, airbridges or travel bubbles/corridors to promote international travel.

7/12/2021 2:00:00 PM7/12/2021 3:15:00 PM
July 12
3:15 pm—3:45 pm

Exhibitor Virtual Marketplace



7/12/2021 3:15:00 PM7/12/2021 3:45:00 PM
July 12
3:45 pm—5:00 pm

Educational Session: Airport Master Plans of the Future: Getting to Consensus on Future Airport Needs

Airports will need to carefully reexamine their master plans to meet the ‘new normal’. This session will take a deeper dive into the planning airports should do to design in conditions of uncertainty and recovery.

7/12/2021 3:45:00 PM7/12/2021 5:00:00 PM
July 12
3:45 pm—5:00 pm

Educational Session: How are Airport Retail Outlets/Concessionaires Adapting to the New Norm and Preparing for the Future

From serving a fundamental need to providing thoughtful experiences, airport concessions need to evolve in the wake of the pandemic. Join industry thought leaders for a close encounter of the concession kind as we explore what their future holds.

7/12/2021 3:45:00 PM7/12/2021 5:00:00 PM
July 13
8:00 am—9:00 am

Exhibitor Virtual Marketplace



7/13/2021 8:00:00 AM7/13/2021 9:00:00 AM
July 13
9:00 am—10:15 am

Educational Session: Emerging and Disruptive Technologies – How Should Airports Prepare and Adapt?

Emerging and disruptive technologies are a constant and whether we like it or not will make a significant impact on future airport operations and airspace. Get insight into which technologies are most likely to have the biggest impact and participate in a discussion about what you can do to prepare.

7/13/2021 9:00:00 AM7/13/2021 10:15:00 AM
July 13
9:00 am—10:15 am

Educational Session: Environmental Hot Topics

Explore existing concerns such as PFAS, noise mitigation, carbon emissions, and sustainability issues, and get ahead of what is developing in the realm of airport environmental issues. Find out what your peers are doing now and bring home fresh ideas.

7/13/2021 9:00:00 AM7/13/2021 10:15:00 AM
July 13
10:15 am—10:45 am

Exhibitor Virtual Marketplace



7/13/2021 10:15:00 AM7/13/2021 10:45:00 AM
July 13
10:45 am—12:00 pm

General Session II



7/13/2021 10:45:00 AM7/13/2021 12:00:00 PM
July 13
12:00 pm—2:00 pm

Exhibitor Virtual Marketplace



7/13/2021 12:00:00 PM7/13/2021 2:00:00 PM
July 13
2:00 pm—3:15 pm

Educational Session: Air Service: Now What?

How are airports rebuilding, maintaining, or attracting new air service in the pandemic world? Gain insight into success stories and best practices to determine the next steps for your airport.

7/13/2021 2:00:00 PM7/13/2021 3:15:00 PM
July 13
2:00 pm—3:15 pm

Educational Session: Rebuilding Traveler Confidence and Trust – Part Two

In part two of this session, get an insider’s perspective into the efforts of the Airport Consortium on Customer Trust (ACT) to develop and implement innovative ideas and solutions to restore passenger confidence in air travel.

7/13/2021 2:00:00 PM7/13/2021 3:15:00 PM
July 13
3:15 pm—3:30 pm

Exhibitor Virtual Marketplace



7/13/2021 3:15:00 PM7/13/2021 3:30:00 PM
July 13
3:30 pm—4:45 pm

Educational Session: General Aviation Operations

Align your airport’s GA operations with industry best-practices in this dynamic session. Explore the latest insight into communicating with the GA community, the GA passenger experience, and more.

7/13/2021 3:30:00 PM7/13/2021 4:45:00 PM
July 13
3:30 pm—4:45 pm

Educational Session: Leading Your Airport Like a Business

The airport professional wears many hats in leading the operations and economic development activities at their airport. To lead effectively, they need a broad scope of skills, experience, and partners. This session will explore what professional development seasoned leaders should explore to meet constantly changing industry needs and provide examples from the private sector that can help them.

7/13/2021 3:30:00 PM7/13/2021 4:45:00 PM

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There is no single conference that covers all things aviation the way this conference does.
Kathy Dennis, A.A.E., ACE Senior Principal Planner | Charlotte Douglas International Airport