Customer Experience Meetings

April 28, 2020
Online | 3:30 p.m. ET
How can we, as an industry, ease the public's fears of flying in a post-pandemic world? Join this 90-minute webinar to discuss what airports can do in the short and long-term to help passengers feel comfortable about flying again.
July 28-29, 2020
Virtual
Time Varies
Connect, engage and exchange at a safe social distance during this lively gathering of airport communicators and marketers from around the country!
August 4, 2020
Virtual
2-3:30 p.m. U.S. ET
Gone are the days of hard-coded business rules, attributes, and processes. Flexibility and agility will need to be standard qualities of any operating system to help airports manage successfully through current and future crises. Join SITA, and a panel of airport representatives, for an AAAE hosted discussion on ramping up and planning for the months and years post-COVID-19.
November 8-10, 2020
In Person and Virtual
San Antonio, TX & Virtual
Discuss issues of common concern with relevant stakeholders and consider potential solutions in a cordial and relaxed environment. You'll leave full of ideas to improve your planning and management programs.