Agenda

*Subject to change. The symposium will take place at the Lowes Vanderbilt Hotel. Note that all sessions are listed in Central Time (CT).

TimeEvent
9:00—11:30 am CT

ACI-NA Marketing, Communications & Customer Experience Committee Steering Group Meeting


Blackbird

3/7/2022 9:00:00 AM3/7/2022 11:30:00 AM
2:00—6:30 pm CT

Registration


Symphony Foyer

3/7/2022 2:00:00 PM3/7/2022 6:30:00 PM
2:30—4:00 pm CT

Welcome: Airport CX Newcomers

First time at AirportCX? Join us for a Nash Bash and meet other newcomers! This is your opportunity to make Music City memories and join in the FUN as we play “Nashville Trivia.” Meet new friends as we break up into teams for a friendly competition.
Symphony I


Facilitator
Fran Wood, C.M., Customer Experience Program Manager, Wayne County Airport Authority

3/7/2022 2:30:00 PM3/7/2022 4:00:00 PM
4:00—5:00 pm CT

ACI-NA Customer Experience Working Group Meeting


Blackbird

3/7/2022 4:00:00 PM3/7/2022 5:00:00 PM
5:30—6:30 pm CT

Welcome Reception


Starstruck Gallery

Sponsored by

Parabit Systems

3/7/2022 5:30:00 PM3/7/2022 6:30:00 PM

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