Agenda

(Subject to Change)

Wednesday, July 10

4 - 6 p.m.   Forum Registration
       
5 - 6 p.m.   Welcome Reception
    Sponsored by:
CDA logo
       

Thursday, July 11

8 - 8:30 a.m.
  Registration and Continental Breakfast
       
8:30 - 8:45 a.m.
  Welcome from AAAE and the Chicago Department of Aviation
       
      Todd Hauptli
President and CEO, AAAE
       
      Jamie Rhee
Commissioner, Chicago Department Of Aviation
     
8:45 - 9:30 a.m.
    Opening Keynote by John K. Coyle
     
Founder of The Art of Really Living, author, and one of the world's leading experts in innovation and Design Thinking. John is a graduate of Stanford's "d.school" where his academic advisor was David Kelley, the founder of IDEO and Steve Jobs' right hand man. John is an Olympic silver medalist, NBC sports analyst, and Professor of Innovation. 
         
9:30 - 10 a.m.   Networking Break
       
10 - 10:45 a.m.
  3 Unexpected Futures of Autonomous Vehicles at Airports
   
Autonomous vehicles will prove disruptive to both airports and airlines, with self-driving cars taking market share from regional air routes and draining essential revenue from airport parking garages. However, there will also be surprising ways in which autonomous vehicles advance commercial aviation, and perhaps solve some of the most intractable problems for both airport operators and passengers. Devin Liddell, Principal Futurist at TEAGUE, will present three vignettes of autonomous vehicles—big and small—at work in the airport of the near future across security checkpoints, baggage handling, and even boarding processes.
Moderator: Dave Wilson, Director, Airport Innovation, Port of Seattle
Speaker: Devin Liddell, Principal Futurist, TEAGUE
         
10:45 - 11:30 a.m.
  The Right Way to Use Audiovisual and Digital Technologies to Improve Passenger Engagement
    How do you optimize non-aeronautical revenue and improve the passenger experience? Audiovisual and digital technologies can create compelling outcomes-just don't pursue technology for technology's sake. When your strategy serves a larger purpose, works in tandem with new and existing spaces to activate an environment, and engages passengers along their journey, it can fundamentally change aviation. Learn from projects inside and outside the airport industry about a process for developing a digital experience based on research (the why), design and construction (the how), and storytelling that maximizes ROI (the how much).
      Moderator: Brad Grimes, AVIXA
Speaker: Geoffrey Ax, Populous
 
         
11:30 a.m. - 12 p.m.   Airport Innovation Awards Presentation
      AAAE CEO, Todd Hauptli, presents the Most Innovative Airport Awards for Large & Medium/Small Hubs. 
       
12 - 1 p.m.   Networking Lunch
     Sponsored by:  
         
1 - 1:45 p.m.   Building the Future Airport: Essential Insights for Optimizing Your Infrastructure Upgrade 
    You get one shot. Better get this right. Hear from global leaders in smart buildings on the technology and processes that produce transformative experience that you can use to upgrade your airport experience.
      Moderator: TBA, Siemens  
         
1:45 - 2:30 p.m.   The Drones are Coming: Market Drivers, Emerging Technology, and How it Impacts Airports
    An expert session on the latest on the drone movement from technology to policy and actionable insights for airports to manage an emerging $Trillion industry.  
         
2:30 - 3 p.m.   Networking Break
       
3 - 3:30 p.m.   Impacting Lives Through Innovation
   
Airports can be one of the most stressful and confusing places for blind and low vision passengers. Aira is transforming the experience and leading a revolution that is impacting lives.
       
3:30 - 5 p.m.
  Airport Shark Tank 
       The Airport Shark Tank is where innovators test their ideas on stage with airport industry leaders. Start-up companies looking to bring innovation to airports are given 5 minutes to pitch their ideas to our panel of judges and the audience of airport leaders.
      Judges:
Benjamin Richter, CEO, Bradford Airport Logistics
Betsy Ziegler, CEO of Chicago-based Accelerator, 1871
Raj Singh, Managing Director, JetBlue Technology Ventures
Jamie Rhee, Commissioner, Chicago Department of Aviation (CDA)
     

Friday, July 12

8 - 8:45 a.m.   Continental Breakfast
       
8:30 - 9:15 a.m.   Innovation Keynote: Creating and Leading a Culture of Innovation
   
Speaker: Tom Kuczmarski, co-founder of Chicago Innovation and Professor at the Kellogg School of Management
         
 9:15 - 10:30 a.m.   Know Your Customer: Leveraging Personalization and Identity in the Passenger Experience
 
    Understanding your customers pays dividends. Just look at investments in the financial sector. What trends can airports adapt right now to engage passengers and optimize revenue? Learn the latest from experts inside aviation and beyond.  
         
10:30 - 11 a.m.   Networking Break
       
11 a.m. - 12 p.m.   Riding the Edge of Innovation – The Structures that Facilitate and Drive Sustainable Innovation 
      Truly transformative change requires more than technology, it requires new ways of connecting and using that technology. Deloitte’s Global Innovation team leads an expert discussion on the architecture of real and lasting innovations.
      Moderator: Joe Mariani, Research Manager, Center for Integrated Research and Center for Government Insights, Deloitte
 
         
12 -1 p.m.   Networking Luncheon 
    Sponsored by:
         
1 - 2 p.m.
  DHS Innovation Roundtable
      Our government partners are investing in the future of aviation. Hear about a range of innovation from biometrics to blockchain and beyond. 
      Moderator: Stephanie Gupta, Senior Vice President, Security and Facilitation, AAAE 
Speakers: 
Ted Sobel, Advisor, Requirements and Capabilities, Transportation Security Administration
Sikina Hasham, Senior Policy Advisor, U.S. Customs and Border Protection
Melissa Ho, Managing Director, Silicon Valley Innovation Program (SVIP), DHS (Invited)
 
         
2 - 3 p.m.   Airline Innovation Roundtable
      Airline innovation leaders share their projects, priorities, and how airports work with airlines to make it happen
      Moderator: SITA, TBD
Speakers: 
Holly Lehmann, Director of Innovation, United Airlines
Raj Singh, Managing Director, JetBlue Technology Ventures
Vikram Baskaran, Managing Director, IT Applications Alaska Airlines (Invited)
Heather Figallo, Senior Director, Customer Experience and Innovation, Southwest Airlines (Invited)
 
         
3 - 3:30 p.m.
  Networking Break
       
 3:30 - 5 p.m.    Airport Innovation Leader Roundtable  
        Synthesis of the event with an interactive idea sharing session with innovation leaders in airports. Participants include innovation leads from ATL, LAX, SAN, SEA, ORD, and more.
      Moderator: Justin Erbacci, Co-Chair, Airport Innovation Steering Group